How Do I... (2024)

Request assistance with an insurance question or file an insurance-related complaint (c/o Department of Financial Services)?

  • Consumer Helpline Contact Information
    • Statewide Toll-Free: 1-877-MY-FL-CFO (1-877-693-5236)
    • Out of State Callers: (850) 413-3089
    • TDD Line: 1-800-640-0886
    • Email Address: Consumer.Services@myfloridacfo.com

Find information about an insurance agent (producer/adjuster) or agency information (c/o Department of Financial Services)?

Find an Office searchable database to:


Find pages dedicated to specific topics of insurance, such as:


Submit a public records request?

Find information about a particular business unit within the Office, such as company admissions, property & casualty product review, life and health financial oversight, etc.?

Learn about upcoming events, such as public rate/rule hearings, meetings, etc.?

Locate informational memoranda/bulletins issued by the Office?

Learn about regulatory actions taken by the Office, such as unauthorized and/or unlicensed entities?

Find industry reports and other publications, such as annual reports, Fast Facts, rate changes for health and property insurance, etc.?

Learn about the Citizens Depopulation Program and which companies are approved by the Office to participate in a take-out?

Find information about a particular type of insurance, such as auto, accident and health, homeowners, flood, Medicare supplement, life, etc.?

Find recent news releases, advisories or statements issued by the Office?

Search for legislative summaries and presentations?

Search for Unclaimed Property in Florida (which can include life insurance proceeds)

Locate Other useful website links regarding the insurance industry?

*Please Note: The most comprehensive way to find information about the Office is to use the “Search” window located at the top right-hand side of each webpage. In addition, some of these resources were not developed by the Office, and some links will direct you to websites not maintained by the Office.

How Do I... (2024)
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